Daz
I'm not about to do a U-turn. When I say let's see how the trials go, I fully expect very few airlines to adopt this. On paper it sounds really good, but when you think through the reality involved for both pax and crew, it is truly a nightmare scenario.
I said Ryanair excepted, as I fully expect them to implement this if it is profitable. Customer service will not come into the decision making process for Ryanair.
And yes, I would do my very best to avoid aircraft with this on board.