To quote David May.............."It took quite a while for Japan to accept Australian [Airlines] because they saw it as a downgraded service."
Talk about spin!
Whilst I was not the market target, I must say that I can't remember any occassions (allthought the Electra days were pretty good) when I have ever received better cabin service than on the many occassions I flew with AA.
And those from the target market were treated exactly the same, so what is that downgraded to.
In my experience the AA service and the overall experience outshone most of what I have experienced from a QANTAS, right to its end.
Are the number crunchers from the real world, or do they just exist to prove the fact that the wheel turns.