Wedge
I don't wish to sound harsh, but what did you expect from this airline? At the end of the day they got you safely to and from Palermo and fulfilled your contract with them. Yes you missed the train, but that is not the airline's responsibility (read the terns and conditions of your contract.)
If you look on other threads, you will find differences of opinion between the likes of SXB and Slim Slag about the relative merits/demerits of Ryanair.
Some people find the service acceptable, others do not. Ultimately it is a matter of choice.
Take PAXboy's advice if you find this incident unacceptable.
Did you know that Air Malta flies from LGW to CTA? (Catania) If you book well in advance it will cost you more that Ryanair, but probably not as much as you think and you'll get a meal, decent seat pitch and full service.
The choice, as ever, is yours.
Last edited by Final 3 Greens; 29th Aug 2006 at 05:09.