All off-shore based Qantas crew receive staff travel benefits however I believe it is more restricted than Australian based Qantas staff. Sebby, do NZ based crew get the benefits?
Entitlements are for permanent or fixed-term crew. Many short haul crew in Australia are employed through a contract company and are "casual" (although they work damn hard) and these poor guys are not entitled to staff travel benefits.
Unfortunately these days the only recruitment taking place (other than off shore) is for S/H casual positions. That is probably where your friend got the idea from.