That dispatcher was lucky it was not a B747 and that the jetty was already fairly low to the ground.
I hope the BAA are going to check out all the jetties at all the airports. One reason I heard why the first A380 into LHR was delayed was due to the new Pier 6 jetties being taken out of service after one of the power cable holders fell off from the top of the jetty, so they were all taken out of service to be inspected. Imagine the carnage if that STN accident had happened on a A380 Upper Deck jetty
As a jetty driver myself, I hope the guy/gal in hospital recovers soon and is straight on the phone to a lawyer.