Steady on Mr Quidnunc - before you know where you are you'll be suggesting staff should pay for upgrades! (heaven forbid). .My post was in response to the thoughts in Shadowpurser's post number 2 on page 1 of this thread - . .'Incidently I also like to upgrade our Executive club card holders as well if possible not just staff as they are the ones paying "propper money" on a regular basis, and I for one want them coming back more often.'. .Yes well that's me there.... . .so I still would like to know how I find the 'person with the power'. .Cheers. .Expressman