I have just made my first booking with Monarch LGW~GRX in September. I was preparing to say how good the on-line system was but marred by it not supporting the Firefox browser at 1.5.0.6 and having to restart in IE. All went smoothly until I was reading the E-receipt to see that I had not spotted the surcharge for using Mastercard. £4.95 which is, I think, more than FR?? The small print must have been very small!
Apart from that very nasty shock, it seems to have gone well, a friend has used this service and speaks well of them. We shall see!