Before making accusations of baggage handling theft along the lines of "I know a man who ......." or "I met a man down the pub who told me.......", can you please supply some evidence!
British Airways has provided CCTV's at ALL areas at LHR and LGW where baggage is handled and on many of our aircraft CCTV's are installed in the holds themselves. I suggest anyone who accuses BA's men of theft is either lying to make a fraudulent insurance claim (whoever would do such a thing!), the bags have gone astray or labels gone missing.