do patients view points count ?
noticed this in the other thread
anybody thought want the patient wants... perhaps not too relevent with you medic types duelling at dawn.
well from a patient point of view who was diagnosed with a fairly rare and deadly condition i went through the mill which started one late night with bleeding from the mouth and a collapse.
from no symptoms to life threating in the blink of an eye
so i experianced first hand Paramedics to surgeon.
the Paramedics had no clue what was wrong but then i did not expect them to thier job as i understand it was to keep me alive long enough to get to hospital and get it sorted.
hey the stuff they were telling me might be trying to reassure me had the opposite effect since they assume joe public knows nothing well i have had some basic first aid training i knew i had internal bleeding.
anyway to cut out the boring bits i got investigated the following day after a stint in the room with all sorts of stuff i hoped they were not going to have to use
definitly feeling like something to be processed as i proceeded through the medical machine did not do my confidence any good
That all changed when i was refered to a surgeon who had a manner that i started to feel confident about.
first he did not treat me like an idiot or gave me any BS and in this day of the internet you can get a pretty good idea of whats going on
lets say a half percent chance of survival is better than none.
thier were quite a few wonderfull people in the medical profession on the journey to where i am now however it would be all for nought without the Surgeons work.
at the end of the day he was the dude who had to fix the problem and leave me with a good quality of life.
sure he had a team who most i would never know or meet but since he was leading the way he was the front end of what i had to go through and should i have popped me cloggs i suspect its his "stats" i would appear on.
he also see's me every three months and which i usually take one or both my very young children with me since my girlie was very pregnant at the time with the second one. I am sure he does not need reminding that he affected more live's then just mine, heck the guy came every day to see me in recovery and even brought his daughter in on a sunday.
i have since learnt he has to be in a tough area and a lot of his cases must not make it despite his best efforts and in todays stats mean everything age that has to be tough.
make no mistake the surgeon clearly went above and beyond what everyone else did and made the difference in fact i would go so far to say the only one where it really had to matter to make my future survival possible i think he took it personally i know i did
so who do i want to see
not somebody who sure can say how are you feeling today...fine...tick..next all very competent but somehow not quite satisfying
no i want to see the guy who fought the battle with me and who was there and i mean really there.
that some how, i dont think i am wrong is saying is more satisfying from both sides of patient/doctor
it's not just about competence but also confidence
So as a patient i side with and understand mac the knifes point of view i think he gets it
for those that just want a process however competant
Tick...next