Crikey I cannot believe that 'snooze packs' are such a big issue!!
The new seats are excellent, way better than the J2000, sitting at the bar is far nicer than staying in the seat, masseurs to ease muscles on the flight, smart and usually cheerful cabin crew, a young aircraft fleet, good schedules, better than average IFE entertainment, and on the flights I have used the food has been very acceptable. On time performance is not too shabby either, though there will be people out there with horror stories I'm sure because all airlines suffer them.
BA are more predictable, and suit a certain type of passenger. The stilted and more formal approach of their crew is not for me, I like crew who don't just flash the cabin crew smile then return to frostiness. It is much more sterile environment in my opinion.
People should beware the websites where pax report on flights as often they are written by people with an axe to grind, either pro or anti, and in some cases I doubt whether the person actually flew with the airline they are writing about or are a competitor trying to damage them. Dirty tricks........surely not
