I have no professional interest in Ryanair. I just happen to own a house near Beziers and live near Stansted. Without the Ryanair links to Nimes, Montpellier or Carcassonne my travel arrangements would become a lot more expensive and certainly more inconvenient. As I've said before I flown these routes many times and also their services to Perpignan and Limoges. I've never had a serious delay, I've never been surcharged for luggage, the pilots have always spoken excellent English and the cabin crew have always acknowledge me when I enter and leave the aircraft. They've even offered to sell me a scratch card.
That's my story and that's all I can say on the matter. Personally, if I never needed to fly Ryanair I would have no interest in them one way or the other. Besides, the market has a habit of dealing very severly with uncompetitive or inefficient airlines.
Like the man said "at the end of the day it's a matter of choice".