Originally Posted by CARR30
I do think it is absolutely necessary to speak from personal experience when criticising a company's product.
I disagree. There are certain things that one should only write about from experience, but much of a company's product is a matter of public knowledge, put up front as its proposition to you.
I therefore think I'm entitled to say that I can see that, and I don't like it.
You're perfectly entitled to disagree with me, or to take the view that it works for you, or that it's good value for money despite the faults that we both agree with. But if you include that in your description of la-la land FR bashing, that is going too far.