Dear everyone,
I take it all in good heart and, though it may surprise or annoy some of the contributors, I am not in the least offended. My comments were aimed at the few who really do make the job unpleasant for crews, flt deck as well as cabin. And if you want to avoid my company, go ahead. I respect your choices. We operate smaller a/c without FA where the pilots have to do it all and there is a limit to what one is prepared to put up with when people lose the plot. I am well aware that people will come back if they're made to feel good but the reception gets a little frosty when the most basic of manners are forgotten.
And please let's keep it more polite. It's too easy for all of us to hide behind aliases and trade insults. Fun though it is the attraction soon wears off.
Have a nice day.