To be honest with you, I very rarely hear complaints onboard, maybe Im lucky, maybe Im good at my job and create a good rapor with the pax so they dont feel the need to complain. Tho to be honest Im gaging no matter what we were to do for you Warkman Im thinkin its within your personality to maybe find a wee fault somewhere always?
hehe just playing. Nova on routes from LGW to the Carribbean is as good or better than any other airlines on these routes, diff story if we operated those aircraft out of LHR I agree, but hey, we dont. The Amenity kit is dire, company have realised that and are meeting with crew and speaking to U/C gold card holders about it.
You said about the loads in other airlines going up aswell...Did you see our J loads when we had the J2000 seat? Trust me we have had to win back alot of customers from that seat.
I dont understand some other of your comments, firstly the drink one originally threw me, but what throws me even more now is the reduction in crew. Nah! Never been a reduction in crew. 1 FSM, 2 CSS`s, 5 SCC (744 lhr), 2 SCC (744 lgw), 4 SCC (A343), 5 SCC (A346) + alll the CC in W and Y.
At the end of the day, we are an airline of a small size competing with alot of huge airlines out there, I for one feel we are doing a good job, offer fantastic service, in a fun nature, its not everyones cup of tea, but then they choose to fly with other airlines, thats the way life is, its about choice. I really hope that you dont just use Pprune to show your grievances , write to VS, e-mail, hell pvt me a message and ill take it in to head office. They will take it onboard.
Maybe ill see you onboard one day
. God help us! HA!
