From the back seats ......
Folks,
As I posted early on in this thread I'm a big fan or your crews and planes. I've been following the discussion with interest and have been wondering how (as a pax) I can help in any way. Booking my regular flights between LHR and EDI with another airline just didn't seem right so I hope to be sitting behind happier flight crew in the near future; and I'd like it to be the same ones that have been impressing me over the last couple of years, not new recruits drafted in in a panic by bmi management. That would make me switch.
Again, wishing you all the best of luck for a positive outcome.