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Old 5th Aug 2006, 09:25
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TG345
 
Join Date: May 2005
Location: CNX/AGP
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I have some friends out here at AGP on holiday at present, and they have this week received an email from Air Scotland advising them of the cancellation of their return flight to MAN on 27th August.
The email has no apparent reference to what the airline proposes to do to get them home, and calls to the "customer service" number back in the UK are constantly met with an engaged tone.
A quite appaling situation as they are now faced with the choice of going to Malaga Airport on the date and seeing what happens - not appealing as they have two young children, one of whom is disabled, or trying to come up with a large sum for alternative flights.
A little web research reveals that Air Scotland is exempt from the requirement of an ATOL licence as the parent company is Greek. Does anyone know whether Air Scotland are likely to help these people in any way?
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