Inconsistency of product has always been a problem for Virgin.
The A340-600 is a nightmare, an enormous cabin of serried ranks of seats, inadequate galleys and (often) grumpy crews. Who can blame them?
Their fortunate colleagues in 744 pamper happy SLF in splendid surroundings.
Sir Richard promises so much, and yet is so often so very disappointing.
I have had wonderful flights with Virgin, and Absolute !!!!e flights with Virgin. The pity is, as one boards (or perhaps more importantly, books), that one simply doesent know which one is in for.