Sorry can you just clarify as to what reductions in drink choices there have been? There has been none in the last four years that I have worked for Virgin Atlantic. In fact there has been an increase as far as I know, Bellinis is one that springs to mind. Also not many airlines offer Mixologists on selected flights, Croupiers on others. As much as I agree that the Amenity Kit situation is dire I still think that the management noticed that they made a mistake and are in the process of trying to find a solution for it. The Red Satin pillow looked lovely but didnt enhance the serice offered onboard, the flower was nice aswell however it wasnt essetially needed and had no effect on the service offered either.