BA: Was this correct?

[chadwick]

If the aircraft type is specified in the content of the demonstration, the video should not be used and the manual presentation should be given to the passengers. I there is an emergency and passengers are under the impression they are on a different aircraft type this will/may cause confusion.

All aircraft leaflets should be correct on board with at least one to each set of seats rows on the right and left hand side of the aircraft. In the preboarding checks the IFS should check the correct video is present and never an excuse such as

Who knows what had happened during the boarding of the aircraft? Perhaps the cabin crew had an unusually high workload and by the time they were standing in their relevant positions, they were winding down, or perhaps concentrating on other safety related issues so missed the announcement for the location of exits.

A manual demonstration should be carried out by the crew regardless.


No boarding of a plane should be carried out until the IFS/number 1 is ready to accept passengers and all security checks completed. If in doubt issues should be raised with the Captain. Safety is paramount for crew and passengers. No excuse should be given until the cabin is security checked.