PPRuNe Forums - View Single Post - This is why CX is dangerous to the travelling public...
Old 4th May 2001, 09:42
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mngmt mole
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Angry

I can completely confirm all that is written here. It is worth noting that the situation described doesn't even scratch the surface of the appalling treatment we have been subjected to. For what end...? They were already the worlds most profitable airline. They had the highest of safety ratings.....and they seem intent of throwing it all away. A disaster is looming for this airline, and Hong Kong. Who amongst you will have your family members on board when the inevitable accident occurs. The Government of HK needs to start asking some hard questions of our management. The public of HK does to. We are at a crisis point, and how our management reacts will determine whether or not innocent members of the travelling public will pay with their lives. Think I am scaremongering. Just ask yourselves why airlines such as China Airlines and Korean, Garuda etc....have such poor safety records. The answer is in the culture of the management, and the professionalism of the aircrew. The high standards in this airline are being grossly compromised, and the ONLY result of this can be a fatal accident. It is a crying shame what management greed and arrogance is doing to this airline.