Originally Posted by Ejector Pump
Long queues for sure, I would imagine that every airline in the world has long queues, even my local bank, grocery store and fast food shop have long queues but they manage to provide their service without the terse attitude.
IMHO, a smile and a pleasant manner is not really asking the earth.
Low cost carrier should not mean low cost attitude.
and have a nice day.
Terse checkin staff? I wonder why?
When people fly Jetstar they automatically think of all the bad things they've heard and take them to the airport check in counter.
You can only hear the same old jokes about open seating so many times or be abused over excess baggage so many times.
When someone has thrown something at you, or if you've been spat on by a passenger there's only so much you can take.
As someone said a little earlier, try being nice to the checkin staff and see what a response you'll get.