Originally Posted by aircraft
Long queues and terse check in staff? Exactly the sort of thing you should have been expecting.
Long queues for sure, I would imagine that every airline in the world has long queues, even my local bank, grocery store and fast food shop have long queues but they manage to provide their service without the terse attitude.
IMHO, a smile and a pleasant manner is not really asking the earth.
Low cost carrier should not mean low cost attitude.
and have a nice day.