Agree with you Rus...
Effective comms would mean that that whatever was communicated would have the chance of being heard, perhaps even considered and, if appropriate, acted upon.
The problem is that approaching messrs Ed and Stealey we expect that they can relay the communication of concern to someone who may be able to do something about it.
The PROBLEM is that messrs Ed, Stealey (& the recently departed Leroy) CANNOT affect change, effectively impotent in their positions of apparent responsibility, merely complicit doing the 'companies will' (shafting to the rest of us).
So how do the communicate better? LISTEN perhaps would be a start, even engage the pilots in some sort of dialogue? Create a forum we could trust, something we could have some faith in?
Trouble is their deaf and have too much to loose by standing up for anyone but themselves... welcome to expatopia, welcome to EK.
