Some of you may be aware that there are currently some software issues affecting the UK AIS Website.
The team at AIS have asked that the following be posted wherever Pilots can see it:
In an endeavour to alleviate the temporary short fall in our Online Briefing Service, caused by the intermittent (Error 500) problem, AIS would like to offer UK based aircraft operators the option of sending their briefing requirements to us to obtain a Briefing from our Database which could then be emailed back to the enquirer. We are only able to offer this additional temporary service strictly on the understanding that the briefing request will be processed on the basis of the information (parameters) submitted, however, a contact number should be included in case a further problem is encountered.
Please send your briefing request to the AIS Supervisor email account (
[email protected]), depending on demand; we are hopeful that any requests received prior to 15:00 (Monday to Friday) will be turned around the same day.
As an example, for a Narrow Route brief we will require Departure/Destination aerodromes/Times/Route i.e. Waypoints/Height.
We would also like to remind you that the Contingency Briefs including Danger Area and Navigation Warnings are available from the NATS Website
and as usual the International NOTAM office staff are available H24 on 020 8745 3450/1 to help with any NOTAM/PIB queries.
Mike