To be honest I don't think anyone posting here would regard the AA crew as anything other than completely professional in being able to handle such situations.
What is still simmering though is the distaste for those really big-time "PC Flight Sim experts", the FAA, who seemed to take it out on the BA incident we are all aware of based on a lack of understanding that left many here breathless, although fortunately not quite speechless.
Like I said, AA professionalism 100%. BA 100% as well. Feds less so, I am afraid.