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26th Jul 2006, 13:32

#13 (permalink)

Machinegun Fellatio

Join Date: Feb 2005

Location: Terra Nullius

Posts: 72

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Two Things....

2 things you need in a customer service environment:
1. "happy" motivated staff.
2.Provide them with the resources to do their job well.
If "they are not happy they wont smile"
That about sums up the employees in the QANTAS Group

Not happy Geoff!!!