IndianZZ,
How's this. I am reliably informed the bmi regional staff who position with bmi mainline before / after a duty are still 'on duty' as it were (often after a very long day and hours of hanging around LHR) but are expected to buy their own tea / coffee because it's a bmi mainline service. They are at work, but have no access to refreshments and most wouldn't even dare to bug the cabin crew for a glass of water because they're too busy trying to sell stuff like Heathrow Express tickets and the like.
Signs of a caring employer? No wonder there's trouble at t'Mill. You don't get owt for nowt and staff attitudes will reflect the state of morale.