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Old 24th Jul 2006, 13:36
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10secondsurvey
 
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Regarding the way the timing of this change has been handled is also interesting. For example, the budget airline Flybe introduced changes to its luggage policy earlier this year, yet it did not set a 'starting date' like BA, instead using infinite wisdom (clearly lacking at top level BA management), Flybe made its announcement that the changes would start for any ticket BOOKED AFTER 1st May.

The difference is critical, people therefore had a choice, as the changes only applied to tickets actually booked after a set date, whereas with BA the changes will apply regardless of how long ago you booked the flight.

BA management should take note, as many of those posting here, booked their tickets before the changes were announced, and they are rightly angry. Top marks to BA for sheer skill in p*ssing off its most frequent flyers.

As others have pointed out, Virgin claim their allowances meet any regulations already, so the line from BA about meeting safety requirements sounds even more like utter b*llocks.

Last edited by 10secondsurvey; 24th Jul 2006 at 13:54.
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