Not defending J* but has anyone tried flying with United in the states!?! Makes any other airline look good. Sat on the aircraft parked at the gate for 40 minutes at DFW with no explanation why, and then finally get told that it is due to a shortage of pilots and will have to wait for one to arrive from Chicago. Continue to sit for another 45 minutes, with the offer that we can get a drink at the princely sum of $5 a pop. Finally the Captain arrives and we depart 2 hours late (all the while sitting on a stationary A320), and arrive in LAX to find that I and 20 others have missed our connecting international flight. Initial response from United staff, "I guess you are out of luck!".
The future of Air travel I guess.
