Having just seen this months pay statement on JPA (at least the computers seem to have been working quite quickly) and yet again for the third month no flying pay. I am banging my head against a brick wall speaking to the JPA line - I am being told that it is being sorted, but now I am nearly 2000 GBP out of pocket.
I am not able to spend much time chasing this at the moment due to work rate on a course. What is the official complaints procedure mentioned? I was given an address to write to , but is there an e-mail address I can write to? The complaints procedure does not seem to be well advertised.
Maybe redress is the only way forward??
