JetPark
Problem is the focus is on how many shops they can squeeze into ...
I regret that this is a policy that they learnt from the UK's BAA. Here is part of a longer post in the HEATHROW thread in Airlines, Airports & Routes from earlier this week.
If I said that a BAA car park had too few lifts and payment machines, most would say that the old facilities have been overtaken by demand ...
I was delivering a pax to T3 today [for VS to JNB, as it happens] and had not been through T3 for a while. I was pleased to see a new car park and it was very well laid out with good markings. But ... you then found that there were not enough lifts. There are two lifts each at the North and South ends of the park, essentially North for Arrivals and South for Departures.
In the middle of the afternoon, the park was half full (I looked at all the floors and noted that the roof was not yet open for service) floors 1 + 2 were full, 3 had about 50% and 4 had half a dozen (and me!). Yet, the lifts to Departures were full and people waiting in the floor lobbies to get in. The lift cars state "Maximum 36 persons" OK and how many persons + trolley????
So, a spanking new car park that has four lifts instead of six and four payment machines at one end, instead of four at each end. The park might be run by NCP but it is BAA that specify and this is a classic example of saving money on construction cost. A brand new park - and only half full - it was already generating queues for pax arriving, don't worry about the queues for check in and security. The departing pax take longer to get away and so detract further from their experience and encourage them not to use the airport again.
I wonder if this sounds familiar to you folks??