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Old 13th July 2006 | 18:04
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Dick Fisher
 
Joined: Jul 2001
Posts: 78
Likes: 0
From: Stafford England
Tiscali Broadband problem

I recently installed a Sagem modem on a friend's brand new Dell PC to connect to Tiscali Broadband. It uses a dial up connection and connects to the internet perfectly. However, no matter which website is visited, not a single page makes it back to the PC.

I have done all the obvious things like refreshing the IP stack, pinging uninstalling antivirus and firewall and so on (it almost sounds like I know what I'm doing), but with no joy so far.

Even the very nice Indian chap I spoke to (Tiscali support) couldn't suggest anything else expect installing a new copy of IE, but guess what - I can't do that because Microsoft can't validate my XP software because of the internet problem.

My next thought is to try installing say Netscape or Firefox instead of IE, but before I do, do any of the very knowledgeable folk (creep creep) on this forum have any better ideas?

Look forward to your suggestions!
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