When running the CD, I get “Setup was unable to detect any printers on the network”
If a file is open, say a Word doc, and I select “print” from the file options, I get 2 separate HP Laser options: “HP Universal PCL 5” or “HP Universal PS”; on either, when I select the print Properties, it doesn’t remember the HP’s IP address, and each time I have to manually re-enter it or search for it; upon searching, it picks up the IP and seems to be communicating with the printer – I also get the hardware address of the printer from the search… Upon attempting a print, after a few seconds, I get “Printer not ready”.
I’ve now devoted several hours to this and I’m really getting frustrated… All I want to do is print boring mono sheets – is that too much to ask? Even if I go and buy a new HP printer, why should it be any different? I have all the options from the CD; when unzipped, the install file from HP is 528MB, with numerous language options.
I’ve also tried different installation files from main package, with the same results.
The only firewalls I have are the integrated XP one and the one provided on the Netgear router.
Thanks for the help so far.
edit - Tried again, exact message reads:
The selected printer is currently unavailable. Would you like to remove it from the printer history list?
Aside from the above message, the PC seems to be communicating with printer - I definitely get info from the printer that hasn't come from elsewhere.