Moaning and Whinging
Lets face it redfield, an open forum like pprune, exists for many reasons, one of those reasons is that it gives a voice to people who are dissatisfied or who are not happy about something, and in a free country where freedom of speech and thought is supposed to exist then great, people who cant deal with that need to go and live in China or Iran or dare I say The United States of America.
Also I would like to say that very often the job of operations/Traffic officer is a thankless one, nobody praises you when you do something good, nobody cares and very often people who do this job work at all times of the day and night seven days a week, in all weathers, usually loads of overtime, doing whatever they can think of to get a/c's out on time, sometimes a simple "thanks very much for your efforts" is all that is required, that can go a long way, and people forget to do this. How was you dinner?