Originally Posted by tgarden
I hpe you find the following
reply dated 27 June 2006 useful:
That is a good one, and one that they frequently fall back on. You have to supply all of your financial details to the MOD accountants, and they take six months to come back with a derisory offer, normally based around a nominal percentage rate. In truth, unless you have lost out financially on a pretty major scale (loss of interest per day is normally minimal, financial penalties incurred for non-payment are straightforward, and they will try and claim that your spending record did not guarantee that you could have met the bills anyway!), there is very little you can do - but be sure to check your Experian credit records if you have had bills bounced by the bank through lack of funds. This will move you into areas of compensation because your damaged credit record (ie reputation) is the fault of JPA.
In truth, heads should roll because it's been a cock up from conception to birth, but we all know that never happens. It should not be a major task to call in some of the trained desk-bunny accountants (that the MOD paid to be trained) to check out the accounts that people claim are incorrect, and to apply a payment and corrective action. All the time we can fund MBAs, Uni break years, sabbaticals, senior management jollies, sorry, courses, etc, then we should be able to ensure that those bearing the weight are paid correctly.