My flight EZY2230 ALC LTN was cancelled on Monday evening, we were re-routed ALC EMA the next day.
It is so true that the "operational reasons" is the perfect catch all for airlines to avoid paying out EUR250 compensation under European regulations.
If any EZY crew know - exactly why was EZY2230 cancelled?
I have spoken to Customer Services and of course they said that the reason my flight was cancelled does not entitle me to compensation. When asked what the reason was it was the expected "Operational reasons schmeasons!"
How can we know when we are entitled to claim, and that the airline is not just avoiding a payout?