PPRuNe Forums - View Single Post - South African Airways Pushes for Better International Service standards
Old 28th Jun 2006, 06:17
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Shrike200
 
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Ja, bring it on....the fact of the matter is that despite all wanting to be there, SAA is the airline that many love to hate. New planes (and lots of them), huge crew numbers (750+ versus next biggest Comair at 175 or so?), tons of support etc all point to huge budget - thanks in part to the taxpayer. As most people here are pilots, many (even most) of whom are denied entry into SAA due to their skin colour, having to support somebody involuntarily while being denied even a chance at entry grates them. For better or for worse, I believe any post like this that rubs SAA's budget superiority in peoples faces just further reinforces that 'We are Skygods, you're all lesser mortals' perception. And thus you can expect a negative reaction (as you did), especially coupled with the stories of bad service encountered by individuals.

SAA is a professional airline, staffed by many highly competent individuals, I have no doubt. Just don't expect everyone to be as thrilled about it as you.
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