I'm due to start training soon and have just been to Venice with BA and was wondering how you deal with any complaints from pax about the Deli sandwiches?
On both flights I heard pax grumble about the sandwiches given out, and particularly about the lack of choice, the size and the poor quality. The poor crew were very apologetic but I could see they were uncomfortable.
I have to say, the sarnies were pretty grim.
Is this something that I should be prepared to deal with regularly?