Great post REVOLUTION. Some of it bears repeating.
Particularly....
When I joined NATS I had no aviation knowledge or experience. After Aerodrome 1 I did 15 hours flying, after Aerodrome 2 I did 30+ hours live R/T at EGCC tower, after Area 1 I did 30+ live R/T at EGCC area centre. These were important aspects of my training. They not only improved my skills and confidence but enthused me for the job.
and....
I also think because they've never spoken to or even seen a real aircraft they have a laid back attitude towards the task in hand. They seem to have a kind of simulator attitude where it doesn't matter if we don't quite get 3 miles etc.