Easyboy
I realise you are going to be protective of the company you work for, so do I...
But those in the places that need to make decisions have to realise Easyjet still has a decent reputation and loyalty. However, with continuing poor organisational planning like this, people will walk and move to the many alternatives there are.
Complacency is not a good thing and if your managemnt continue in this vane then you will lose significant revenues.
Sadly, what we all have to realise is that business is now run to keep the shareholders happy. In many cases if the shareholders start to see an erosion of customer loyalty and a continuing lack of return on their investment, then the market will see a sell off of the shares which affects you all as employees.