Terry,
Thanks for your reply and clearing up any confusion regarding TSM.
My post was simply an open and honest attempt to bring balance to the post made by TSM effectively "cutting down" Squadron Prints without any rhyme or reason.
I am more than happy to get in touch regarding the issues I have experienced and I draw your attention to the phrase "on occassion" rather than a continued issue.
As I have said, you pays yer money and takes yer choice. I will probably have cause to use both in the future no doubt!