I am not exaggerating anything and I find this hurtful. I already have friends in KLM so I probably know a little more of YOUR terms and conditions than YOU have clearly bothered to learn of mine. It is clear that your arrogance is just going to shine through and whatever is said, we will never get YOUR sympathy so it is pointless wasting our breath trying to convince you otherwise.
Now that is hurtful. I'm trying to get a clear view of what is going on here, trying to find out what the problem is with your terms and conditions. Blaming me for not knowing is very unfair. I've tried getting that info from a lot of your collegues, but get no real answers. Can I help that?
The factsheet is the first communication from you guys towards us about your problems. It helps clear up the fact that your terms and conditions are worsening. Also I agree, as most of my KLM collegues do, that you should all be able to work on the same contract as we do, without any selections as are proposed now.
So the way things look now, you have my support. Appreciated or not.