The Cougar Helicopters article has a SAR paragraph where the author, GM Rick Burt, says the S-92 has received shining reviews for the BF Goodrich Electric Hoist, the ergonomics for handling hoist loads into the cabin and the abundance of room to bring the load into the cabin and deal with the casualty.
He mentions a gross weight increase to 26,500 pounds (Oct 2005), an 11,000 foot takeoff and landing certification (coming in 2006), Flight into known icing with de-icing capability (Oct 2005),
and improved performance for above spec engines (coming in 2006).
Burt confirms problems but states he still believes in the aircraft and in Sikorsky being committed to improving the product and its support.