Hmm typical passenger! Only joking. Before jumping down my neck, you'll see the last bit you quoted was in fact said by 321 dustybin
Before I got into this weird and wonderful job, an Iberia airhostess told me something that (at that time) I thought "bloody typical Iberia airhostess thing to say" but now I can see her point: never get on the wrong side of a flight attendant.
Of course being scum of the earth service sector worker, I'm not expecting an apology