Noted at a Jet* check in recently. Pax was 4 kg over and was hit for the $7 a kilo excess baggage surcharge. First time Ive seen this when only "just" over the domestic 20 kg limit. Is there a tolerance or is this now an industry SOP where the customer pays ... and pays again? Certainly more profitable than hawking trolley loads of aviation trivia up and down the aisle. Maybe I need to get out more or check in with 21kg and see what happens!
DogGone
