The point I'm trying to make here is that you don't come onto a forum like this and have a whinge because things aint working out for you. Surely - if there's so many folk unhappy with the way they are being treated then they should make a stand and get something done about it.
It's not difficult to approach whoever is in charge in a professional and diplomatic manner and raise the issues they feel need addressing.
By Bishop84 coming on this forum and representing his equally-disappointed colleagues shows immaturity. Personally I get the impression that Bishop84 is used to being spoonfed rather than taking the 'bull by the horns' and sorting stuff out.
This is clearly an internal OAT issue and he shouldn't be so quick to fire his comments at the rest of us (-especially those looking to go to OAT in the near future! (like me!))
I'm less concerned now about the service that OAT offer - but more worried about the type of people they're letting on the scheme!