Well, went to HR (PSF as was) today to have my £7.22 claim audited. Now it took an hour of my 10 hr working day, so that cost £15 to get to HR, discuss it and get back to my proper job. You could see that the guys in the HR dept are so cheesed off with JPA. I asked, 'so how do I know what to claim for in the future?' he replied with a wry grin 'you'll have to read the JSPs Sir.' I have barely enough time to read all the JSPs I have to to be current in my real job!!! It's obviously another way of reducing costs so we don't claim all we're entitled to....buggers!