or Right click on the item and select, Mark as read.
That's what I've been trying to do,
AA but the programme
thinks they are open and gives me only the "mark as unread" option. It doesn't recognise that they're showing as unopened.
The PP issue might be dealt with by correctly associating .ppt files with the PP app., which you do by going into Tools, Folder Options, File Types from Explorer (not IE, but the files mgt Explorer).
I'm sorry, I didn't understand any of that. PP would be Powerpoint but I'm not sure what I have to do. Click on the Powerpoint icon attached to the email?