Reasons Why
In a nutshell all cabin crew and flight deck, if they have to get involved in pax issues should appreciate the NURSERY SYNDROME. When pax board an aircraft they revert back to being in a nursery; they are led to their 'cots'; they are given their blankets; they are fed food and drink; they have little bells to ring for attention; they know that 'mummy' and 'papa' will give medical relief and look after them if need be. That is the psychology of the average passenger. When we consider how people behave we should ask ourselves "why", as more often than not the real reason for certain behaviour is contary to the assumed intent.