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Old 11th Feb 2002, 22:59
  #85 (permalink)  
Griffbms
 
Join Date: Mar 2001
Location: UK
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Red face

TOONTARTCART !

Consider both exactly what Hand Solo says which makes perfect sense and accept the fact that whilst many regional/franchise operators do a very good job of providing services on behalf of a major carrier, some sadly do not.

From this and other posts I suspect that you work for Brymon/CitiExpress and will therefore be aware of the unreliability, poor punctuality and in many cases shoddy state of many of the aircraft used. As a regular (but reluctant) user. .of the BRS and SOU schedules to Aberdeen and Bristol to Edinburgh/Glasgow I have been let down on many occasions having paid for a. ."British Airways" premium product. I appreciate that in aviation there is, as in everything else, an element of "things going wrong", however Brymon seem to 'demonstrate' this better than any other operator with whom I have flown!. .Why should BA give lucrative routes to this company possibly using larger aircraft too, when the infrastructure cannot cope with a small fleet of fifty seaters? Colleagues of yours(?) with whom I have spoken confirm my earlier remarks, blaming skimping and cost-cutting in essential areas. Add to that public perception, regular. .experience of disruption and delay, and the brand suffers enormously.The last thing BA or any other 'major' either needs or wants.

Having said that the Southampton/British Regional element functions very well, seemingly without any. .of the usual 'excuses' being needed.The Cabin and Flight Crew of both companies are trying. .to do a difficult job with minimal resources, (except seemingly in the 'manager department'!!)

With this track record, how and why on earth, . .would BA let you take over more of their short-haul work therefore inviting the degrading and decline of well established and supported services? Cost-reduction is a valid objective but not to the extent that it becomes a false economy and unappealing to customers, especially when they have a choice! They certainly do at Bristol and I for one am only too grateful that this is the case.

Please don't misunderstand me.I am not critcising you personally but simply stating the facts as observed.

Good luck for your efforts at the Newcastle base where employment seems to be 'uncertain'
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